Zaffran has many outlets in Mumbai. The one I have been to was in Malad (W) in Infiniti Mall.
Ambiance- The place located in Malad & to be honest is not a grand place mainly to the space constraint. However they have made the most of the space. I liked the fact that the seating was done very tastefully and cosy. It Overlooks the food court and Mall and sweeping vista that you can overlook gave me a different perspective from my perch . There is a water stream which i liked and the chandelier looks very artistic. As the place is small there are high chances you would have to wait, would recommend you to reserve a table. When we were there the music they played was very peppy and kept our mood very upbeat.
Food - Had ordered for Galouti Kebabs and they were pretty nicely done. They were prepared just the way I like them, they were not deep fried but roasted over tawa. Would also recommend the Roomali Masala Papad & Masala Cheese Nan. Unfortunately not many options for vegetarians. The signature Zaffran naanlets were delicious as well. For main course had ordered the Chicken Tikka biryani which was probably one of the best I have had for a long time. Aromatic rice cooked in a rich, luscious masala and chunks of chicken that melts in your mouth, the biryani. It was just amazing.
Service- The staff is friendly and attentive. They are a professional set of people who are managing the service at this outlet. As I found it very quick and courteous at the same time.
Value for money - Well with the whole experience I would rate this place slightly on the expensive side
Overall - 3.5\5
Ambiance-3.5\5
Food-4\5
Service-4\5
Value for Money- 3\5